Surgical Support Specialist

  • Job Tracking ID: 85315-269960
  • Job Location: West Chester, PA
  • Job Level: Mid Career (2+ years)
  • Level of Education: BA/BS
  • Job Type: Full-Time/Regular
  • Date Updated: November 30, 2018
  • Years of Experience: 2 - 5 Years
  • Starting Date: December 1, 2018

Job Description:

This position is for Altus Spine, an affiliate of Acero Precision. Altus Spine is a spinal instrumentation company with a focus on the design and development of implants and spine devices for all segments of spinal surgery. To learn more about Altus Spine, please visit

  • ***This role is based in West Chester, PA but will require frequent travel within region. Expected to travel within 3 hour radius to customer location upon request***
  • Assume role of "expert" in the configuration, availability, and use of all Altus surgical systems
  • Coordinate equipment needs for scheduled surgeries
  • Provide Operating Room staff coverage and training on use of surgical systems
  • Pursue hospital approvals and approval updates for new product offerings
  • Provide in-service training for Operating Room and Sterile Processing Department staff members
  • Create basic product, sales and marketing presentations for in-service training meetings
  • Act as a liaison with other departments and outside agencies, including high-level staff such as CEOs, presidents and vice presidents. Handles confidential and non-routine information and explains policies when necessary.
  • Must be available 24/7 for case coverage for all staff surgeons
  • Must work on-site of Altus Spine corporate office when not covering cases
  • Assist with new customer onboarding, post-trial case follow-ups, and additional account management activities to support business development and marketing teams while in office
  • Lead logistics process to ensure that all surgical systems are fully stocked, maintained and available for surgeries, performs set audits at a minimum of once per quarter or as requested by Altus

Experience and Skills:

  • BS Degree, or equivalent, or 2-3 years of equivalent experience
  • Medical device experience
  • 1-3 years of Operating Room experience
  • 1-3 years internal sales or customer interface experience
  • General administrative experience

Recruiting Team

Our Recruiting Team and Relocation Specialist are available to discuss any questions you may have during your application process.